Michael

Dunn.

Work

Marketing content at scale — implementing a digital asset management platform

The challenge

The firm had no central system for managing its growing library of brand and marketing assets. Approved assets were scattered across local drives, email chains, and shared folders — making them hard to find, easy to misuse, and expensive to reproduce. The marketing team was spending time recreating assets that already existed.

What I did

In 2015 I implemented Norton Rose Fulbright's first digital asset management solution — a project that required selling the benefits to senior stakeholders, managing the procurement process, leading the technical implementation, and running team education and change management across the organisation.

This required convincing stakeholders who had never needed a DAM before that the investment was justified — and then delivering a system they would actually use.

What I delivered

  • Business case and stakeholder approval
  • Platform selection and procurement
  • Taxonomy design — asset categories, metadata frameworks, naming conventions
  • Rights management and expiry workflows
  • Team education and adoption programme
  • Ongoing governance framework

The outcome

Eight years on, the DAM sits at the heart of marketing team operations and continues to be leveraged for providing guidelines, templates, and marketing content at scale.

Results

  • −30% reduction in creative turnaround times
  • 3× increase in reuse of approved assets
  • DAM now central to all marketing operations, 8+ years on

Discipline

Creative ops

My role

Strategy

Business case

Procurement

Implementation

Practices

Bynder DAM

Taxonomy design

Metadata frameworks

Asset management

Skills

DAM strategy

Stakeholder engagement

Change management

Asset governance

Impact

3x increase in asset re-use

DAM central to operations 8+ years on

Michael

Dunn.

Contact me

Work

Marketing content at scale — implementing a digital asset management platform

The challenge

The firm had no central system for managing its growing library of brand and marketing assets. Approved assets were scattered across local drives, email chains, and shared folders — making them hard to find, easy to misuse, and expensive to reproduce. The marketing team was spending time recreating assets that already existed.

What I did

In 2015 I implemented Norton Rose Fulbright's first digital asset management solution — a project that required selling the benefits to senior stakeholders, managing the procurement process, leading the technical implementation, and running team education and change management across the organisation.

This required convincing stakeholders who had never needed a DAM before that the investment was justified — and then delivering a system they would actually use.

What I delivered

  • Business case and stakeholder approval
  • Platform selection and procurement
  • Taxonomy design — asset categories, metadata frameworks, naming conventions
  • Rights management and expiry workflows
  • Team education and adoption programme
  • Ongoing governance framework

The outcome

Eight years on, the DAM sits at the heart of marketing team operations and continues to be leveraged for providing guidelines, templates, and marketing content at scale.

Results

  • −30% reduction in creative turnaround times
  • 3× increase in reuse of approved assets
  • DAM now central to all marketing operations, 8+ years on

Discipline

Creative ops

My role

Strategy

Business case

Procurement

Implementation

Practices

Bynder DAM

Taxonomy design

Metadata frameworks

Asset management

Skills

DAM strategy

Stakeholder engagement

Change management

Asset governance

Impact

3x increase in asset re-use

DAM central to operations 8+ years on

Michael

Dunn.

Contact me

Work

Marketing content at scale — implementing a digital asset management platform

The challenge

The firm had no central system for managing its growing library of brand and marketing assets. Approved assets were scattered across local drives, email chains, and shared folders — making them hard to find, easy to misuse, and expensive to reproduce. The marketing team was spending time recreating assets that already existed.

What I did

In 2015 I implemented Norton Rose Fulbright's first digital asset management solution — a project that required selling the benefits to senior stakeholders, managing the procurement process, leading the technical implementation, and running team education and change management across the organisation.

This required convincing stakeholders who had never needed a DAM before that the investment was justified — and then delivering a system they would actually use.

What I delivered

  • Business case and stakeholder approval
  • Platform selection and procurement
  • Taxonomy design — asset categories, metadata frameworks, naming conventions
  • Rights management and expiry workflows
  • Team education and adoption programme
  • Ongoing governance framework

The outcome

Eight years on, the DAM sits at the heart of marketing team operations and continues to be leveraged for providing guidelines, templates, and marketing content at scale.

Results

  • −30% reduction in creative turnaround times
  • 3× increase in reuse of approved assets
  • DAM now central to all marketing operations, 8+ years on

Discipline

Creative ops

My role

Strategy

Business case

Procurement

Implementation

Practices

Bynder DAM

Taxonomy design

Metadata frameworks

Asset management

Skills

DAM strategy

Stakeholder engagement

Change management

Asset governance

Impact

3x increase in asset re-use

DAM central to operations 8+ years on