Michael

Dunn.

Work

Modernising website visual design and experience

The challenge

The firm's website was due for a full replatform. As part of the technical migration, there was an opportunity to modernise the visual design and user experience — making it more consistent with the refreshed brand identity and more competitive with peer firms.

What I did

I was part of the core team responsible for replatforming and modernising the firm's corporate website. My responsibilities included conceptualising the new visual design, presenting to stakeholders, and working with the digital agency to agree wireframes and implement the updated designs.

An additional output of the project was a new digital style guide and design system — which I set up and trained regional design teams how to use.

The outcome

The replatformed site delivered measurable improvements in user engagement, and the digital style guide created a lasting framework for consistent digital design across the firm.

Results

  • −12% bounce rate
  • +18% time on page
  • New digital style guide adopted by regional design teams

Discipline

Design systems

My role

Visual design lead

Concepts

Stakeholder presentations

Agency collaboration

Practices

Web design

Digital style guide

Agency managent

Skills

UX and visual design

Digital governance

Design system documentation

Impact

12% reduction in homepage bounce rate

18% increased time on page

Digital style guide adopted globally

Michael

Dunn.

Contact me

Work

Modernising website visual design and experience

The challenge

The firm's website was due for a full replatform. As part of the technical migration, there was an opportunity to modernise the visual design and user experience — making it more consistent with the refreshed brand identity and more competitive with peer firms.

What I did

I was part of the core team responsible for replatforming and modernising the firm's corporate website. My responsibilities included conceptualising the new visual design, presenting to stakeholders, and working with the digital agency to agree wireframes and implement the updated designs.

An additional output of the project was a new digital style guide and design system — which I set up and trained regional design teams how to use.

The outcome

The replatformed site delivered measurable improvements in user engagement, and the digital style guide created a lasting framework for consistent digital design across the firm.

Results

  • −12% bounce rate
  • +18% time on page
  • New digital style guide adopted by regional design teams

Discipline

Design systems

My role

Visual design lead

Concepts

Stakeholder presentations

Agency collaboration

Practices

Web design

Digital style guide

Agency managent

Skills

UX and visual design

Digital governance

Design system documentation

Impact

12% reduction in homepage bounce rate

18% increased time on page

Digital style guide adopted globally

Michael

Dunn.

Contact me

Work

Modernising website visual design and experience

The challenge

The firm's website was due for a full replatform. As part of the technical migration, there was an opportunity to modernise the visual design and user experience — making it more consistent with the refreshed brand identity and more competitive with peer firms.

What I did

I was part of the core team responsible for replatforming and modernising the firm's corporate website. My responsibilities included conceptualising the new visual design, presenting to stakeholders, and working with the digital agency to agree wireframes and implement the updated designs.

An additional output of the project was a new digital style guide and design system — which I set up and trained regional design teams how to use.

The outcome

The replatformed site delivered measurable improvements in user engagement, and the digital style guide created a lasting framework for consistent digital design across the firm.

Results

  • −12% bounce rate
  • +18% time on page
  • New digital style guide adopted by regional design teams

Discipline

Design systems

My role

Visual design lead

Concepts

Stakeholder presentations

Agency collaboration

Practices

Web design

Digital style guide

Agency managent

Skills

UX and visual design

Digital governance

Design system documentation

Impact

12% reduction in homepage bounce rate

18% increased time on page

Digital style guide adopted globally