Workflow by design: 28 years of making creative work flow

How creative teams receive, manage, and deliver work has been a thread running through my entire career. From a spreadsheet at Dennis Publishing in 1998 to ServiceNow at one of the world's largest law firms, the tools have changed completely. The underlying problem, and my approach to solving it, hasn't.

The challenge

What I did

The outcome

Results

Work

Experience

About

Workflow by design: 28 years of making creative work flow

How creative teams receive, manage, and deliver work has been a thread running through my entire career. From a spreadsheet at Dennis Publishing in 1998 to ServiceNow at one of the world's largest law firms, the tools have changed completely. The underlying problem, and my approach to solving it, hasn't.

The challenge

What I did

The outcome

Results

Workflow by design: 28 years of making creative work flow

How creative teams receive, manage, and deliver work has been a thread running through my entire career. From a spreadsheet at Dennis Publishing in 1998 to ServiceNow at one of the world's largest law firms, the tools have changed completely. The underlying problem, and my approach to solving it, hasn't.

The challenge

What I did

The outcome

Results